At Yiqing Department Store, Haizhu District, Guangzhou (Sole Business Owner) (operating under the domain https://inwaay.com/), we strive to ensure that your order is processed and delivered in a timely and efficient manner. This Shipping Policy outlines the shipping methods, fees, and delivery times for orders placed on our website.

1. Shipping Methods

We offer a variety of shipping options to meet your needs, including:

  • USPS
  • FedEx
  • UPS
  • DHL
  • Other reputable carriers

The available shipping methods will be displayed at checkout, and you will have the option to choose the method that best suits your needs.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method. Shipping charges will be clearly displayed at checkout before you complete your order.

  • Free Shipping: We may offer promotions that include free shipping for certain orders or order amounts. These promotions will be highlighted at checkout.
  • Additional Fees: For international orders, customs duties, taxes, or other import fees may apply, and they are the responsibility of the customer.

3. Processing Time

Orders are processed and shipped within 1-3 business days from the time of purchase. You will receive a confirmation email once your order has been shipped. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

  • Order Confirmation: After placing an order, you will receive an order confirmation email.
  • Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).

4. Delivery Times

Delivery times depend on the shipping method selected and the destination of your order. Estimated delivery times are as follows:

  • Domestic (within the United States): Typically 3-7 business days, depending on the shipping carrier and selected method.
  • International Orders: Delivery times vary by country and shipping method, typically ranging from 7-21 business days. International orders may experience delays due to customs processing.

Please note that delivery times are estimates and may be affected by factors such as weather conditions, carrier delays, or customs processing.

5. Shipping Restrictions

  • Restricted Areas: Some regions or countries may have restrictions on certain products, and we may not be able to ship to those areas. You will be notified if we cannot ship to your address.
  • P.O. Boxes: Some carriers may not deliver to P.O. Boxes, so please ensure that you provide a valid street address if required.

6. Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your shipment via the carrier’s website. Please note that it may take up to 24-48 hours for tracking information to update in the system.

7. Lost or Stolen Packages

Once your order has been shipped and the carrier has accepted the package, it becomes the responsibility of the carrier. If your package is lost or stolen during transit, please contact the shipping carrier directly for assistance. We recommend using a trackable shipping method for added security, especially for high-value orders.

8. International Shipping

  • Customs and Duties: International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included in the shipping cost and must be paid directly to the customs authorities.
  • Shipping Delays: International orders may experience delays due to customs processing, and we are not responsible for such delays.

9. Contact Us

If you have any questions regarding our Shipping Policy or need assistance with your order, please contact us at:

Email: [email protected]

Thank you for shopping with Yiqing Department Store, Haizhu District, Guangzhou (Sole Business Owner)! We hope you enjoy your purchase and look forward to serving you again.